MLA/DLACon2025

Are you smooth sailing with your teen users or are you in deep water? The teenage years are tough, and not just for them. Join this session to learn the ropes on relationship building with teen users with practices based in trauma-informed services. We’ll share ideas that have helped us to coast along and as well as those which have sunk to the bottom of the sea. Topics will include developing emotional literacy, getting staff on board with engaging teens, creating a welcoming space, and setting boundaries.